HVB Country House, Lda., owner of Casa do Xico, is committed to protecting the privacy of visitors to our website https://casadoxico.pt.
This Privacy Policy explains how we collect, store and use your personal data. By using our website, you agree to this Privacy Policy.
1. Information collection
We collect personal information that you voluntarily provide when using our website, such as your name, email address, telephone number and other information that allows us to contact you or personalize your experience on the website. We may also collect information automatically, such as your IP address, browser type, pages visited and length of visit.
2. Use of information
We use your personal information for the following purposes:
- Respond to your questions and requests.
- Process your reservations and provide related services.
- Send marketing communications, if you have consented to receive them.
- Analyze and improve our website and services.
- Comply with our legal and regulatory obligations.
3. Information sharing
We do not sell, rent or share your personal information with third parties except as necessary to provide our services, comply with our legal obligations, or protect our rights and property. We may share your information with service providers who assist us in our activities, provided that these service providers comply with data protection requirements.
4. Security
We employ appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, we cannot guarantee the complete security of data transmitted over the internet.
5. Your rights
You have the right to access, correct or delete your personal information that we have in our records. You can also limit or oppose the processing of your data. To exercise these rights, contact us via email [email protected].
6. Changes to the Privacy Policy
We may update our Privacy Policy from time to time. Any changes will take effect from the update date indicated at the beginning of this policy. We recommend that you regularly visit this page to stay informed about how we protect your information.
7. Alternative Consumer Dispute Resolution Entity
In the event of a dispute, the consumer can resort to an Alternative Consumer Dispute Resolution Entity:
Vale do Ave Information and Arbitration Center (CIAVE)
Telephone: 253 422 410 (call to national landline)
Email: [email protected]
Address: Rua Capitão Alfredo Guimarães, 1 – 4800-019 Guimarães
More information on the Consumer Portal www.consumidor.pt
8. Contact
If you have questions or concerns about our Privacy Policy, please contact us:
HVB Country House, Lda.
Vale de Barqueiros Estate
7440-222 Silk
Email: [email protected]
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website.